1. Introduction

Coronado Property Pros is a commercial cleaning and property maintenance company based in Dallas, Texas, serving the Dallas-Fort Worth Metroplex. We are committed to protecting the privacy and security of all personal information provided to us through our website, contact forms, phone calls, and email communications.

This Privacy Policy applies to all information collected through our website (coronadopropertypros.com) and any related services, communications, or business interactions.

If you have any questions about this policy or how your data is handled, please contact us at the information provided at the end of this document.

2. Information We Collect

Information You Provide Directly

We collect personal information that you voluntarily provide when you:

• Fill out our contact or quote request form on the website
• Call us by phone at (469) 865-7585
• Send us an email at info@coronadopropertypros.com
• Communicate with us through any other means

The types of personal information we may collect include:

• Full name
• Company or property name
• Email address
• Phone number
• Business or property address
• Type of service requested
• Any additional details you include in your message

Information Collected Automatically

When you visit our website, we may automatically collect certain technical information, including:

• IP address and approximate geographic location
• Browser type and version
• Device type (desktop, mobile, tablet)
• Pages visited and time spent on each page
• Referring website or search engine
• Date and time of your visit

This information is collected through standard web analytics tools such as Google Analytics and is used in aggregate form to understand how visitors use our website.

3. How We Use Your Information

We use the information we collect for the following legitimate business purposes:

• To respond to your quote requests, inquiries, and questions
• To provide and schedule commercial cleaning or property maintenance services
• To communicate with you about your service requests or existing contracts
• To send service reminders, follow-ups, or relevant updates (if you have opted in)
• To improve our website, services, and customer experience
• To comply with applicable legal obligations
• To maintain accurate business and accounting records

We do not sell, rent, or trade your personal information to third parties for marketing purposes. Your information is used solely to provide and improve the services you request from Coronado Property Pros.

4. How We Share Your Information

We do not sell or rent your personal information. We may share your information only in the following limited circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our website or conducting our business (e.g., website hosting, email platforms, scheduling tools). These providers are contractually required to protect your data.
• Legal Requirements: We may disclose your information if required by law, court order, or government regulation, or to protect the rights, property, or safety of Coronado Property Pros, our clients, or others.
• Business Transfers: In the event of a merger, acquisition, or sale of business assets, your information may be transferred as part of that transaction. We will notify you of any such change.
• With Your Consent: We may share your information with other parties when you have given us explicit permission to do so.

5. Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and gather analytics data. Cookies are small text files stored on your device when you visit a website.

Types of Cookies We Use

• Essential Cookies: Required for the website to function properly. These cannot be disabled.
• Analytics Cookies: Used to understand how visitors interact with our website (e.g., Google Analytics). This data is anonymous and aggregated.
• Functional Cookies: Allow the website to remember your preferences and settings.

You can control or disable cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our website. For more information about Google Analytics and how to opt out, visit tools.google.com/dlpage/gaoptout.

6.Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including:

• For as long as you are an active client or have an ongoing service relationship with us
• For a reasonable period after your last interaction with us in case you wish to resume services
• As required by applicable Texas and federal laws and regulations
• For legitimate business purposes such as dispute resolution or contract enforcement

When your information is no longer needed, we will securely delete or anonymize it in accordance with our data management practices.

7. Data Security

We take the security of your personal information seriously and implement reasonable administrative, technical, and physical safeguards to protect your data from unauthorized access, disclosure, alteration, or destruction.

These measures include:

• SSL/TLS encryption for data transmitted through our website
• Secure storage of contact and client records
• Limited access to personal information on a need-to-know basis
• Regular review of our data collection, storage, and processing practices

Please note that no method of internet transmission or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Right to Access: You may request a copy of the personal information we hold about you.
• Right to Correction: You may request that we correct any inaccurate or incomplete information.
• Right to Deletion: You may request that we delete your personal information, subject to certain legal obligations.
• Right to Opt-Out: You may opt out of any marketing communications from us at any time by contacting us directly.
• Right to Data Portability: You may request that we provide your information in a portable format.

To exercise any of these rights, please contact us at info@coronadopropertypros.com or call (469) 865-7585. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

9. Third-Party Links

Our website may contain links to third-party websites, such as Google Maps, social media platforms, or industry directories. These websites have their own privacy policies, and we are not responsible for their content or data practices.

We encourage you to review the privacy policy of any third-party website you visit through a link on our site. Coronado Property Pros does not endorse or make any representations about these third-party sites.

10. Children’s Privacy

Our website and services are intended for business clients and are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe that a child has provided us with personal information, please contact us immediately and we will take steps to delete that information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. When we make changes, we will update the “Last Updated” date at the top of this page.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us:

Coronado Property Pros

Owner: Jessica Coronado

Address: 7344 Summit Parc Dr, Dallas, TX 75249

Phone: (469) 865-7585

Email: info@coronadopropertypros.com

Website: coronadopropertypros.com

We will respond to all inquiries within 2–3 business days.